At Pormenor, safeguarding your privacy is a fundamental priority. This policy outlines our commitment to handling your personal information with transparency and care.

We encourage you to review this document thoroughly to gain full insight into our data handling practices, including collection methods, usage purposes, security measures, and compliance with European data protection regulations.
Which data do we gather from our website visitors?
During your interaction with our platform, we may request specific details such as your full name, contact email, or additional relevant information to enhance and personalise your browsing experience.
In what ways do we utilise the information you provide?
Data collected through form submissions or whilst engaging with various features of our platform may be processed for the following purposes:
  • To tailor your browsing experience and present content, services, or product recommendations that align with your interests and preferences.
  • To enhance our platform's functionality and overall performance based on user interaction patterns.
How do we safeguard your data?
All personal data is stored within protected systems with restricted access. Only authorised personnel with specific clearance can view this information, and they are bound by strict confidentiality obligations. We deploy multiple layers of security protocols whenever you submit information through our platform, ensuring your data remains protected in compliance with current data protection standards.
Does our website utilise cookies?
Indeed, we do. Cookies are tiny data files transmitted to your device's storage via your web browser (subject to your consent). These files enable our systems to identify your browser and retain specific details about your visit.

These tracking mechanisms help us comprehend your browsing patterns and preferences through your interaction history on our platform. This understanding allows us to refine our services and deliver a more relevant experience. Additionally, cookies assist us in gathering collective statistics regarding visitor behaviour and engagement, which inform our ongoing improvements to enhance user experience and develop better tools for future interactions.
Our cookie implementation serves the following purposes:
Gather collective statistics on visitor traffic patterns and user engagement to continuously improve our platform's functionality and develop enhanced features. We may partner with reputable external analytics providers to monitor this data on our behalf.

You maintain full control over cookie preferences. Your browser settings allow you to receive notifications whenever a cookie is deployed, or you may disable cookies entirely. Configuration methods vary depending on your browser (such as Chrome, Firefox, Safari, or Edge), so we recommend consulting your browser's support documentation for specific instructions on managing cookie settings.
Should you choose to deactivate cookies through your browser settings:
Certain platform functionalities may become unavailable or operate with reduced efficiency. This could affect your overall browsing experience, and some services we offer may not perform optimally or as intended.
Sharing Data with External Partners
We maintain a strict policy against selling, exchanging, or distributing your personal data to third parties without prior notification. This exclusion does not apply to essential service providers such as hosting platforms and operational partners who support our website's functionality and business operations, provided these entities commit to maintaining data confidentiality.

Data disclosure may occur when legally mandated, when necessary to uphold our platform policies, or when required to safeguard our rights, assets, or security or those of others. Anonymous, aggregated visitor statistics that cannot identify individuals may be shared with third parties for analytics, promotional activities, or similar purposes.
External Website Links
Our platform may feature links to external websites or references to third-party products and services at our discretion. These external platforms operate under their own distinct privacy frameworks, over which we have no authority or control. Consequently, we cannot accept responsibility for their practices, content, or operations. Nevertheless, we remain committed to maintaining our platform's standards and value any concerns or observations you may wish to share regarding these external resources.
Google Services Integration
We utilise specific Google services to enhance our platform's performance and understand user engagement:
  • Google Analytics (GA4): Monitors visitor behaviour patterns and demographic insights
  • Google Search Console: Tracks platform visibility, search performance, and audience characteristics

In partnership with external service providers including Google, we deploy tracking technologies such as cookies to gather insights on user interactions, content engagement, and platform performance metrics.
Managing Your Preferences
You maintain control over how tracking services interact with your browsing experience. Google provides preference management through their Ad Settings interface. Alternatively, you may opt out via the Network Advertising Initiative's preference centre or install the Google Analytics Opt-Out Browser extension for permanent exclusion.
Data Protection Framework
As a platform serving European visitors, we operate in accordance with the General Data Protection Regulation (GDPR), which establishes comprehensive standards for personal data protection across the European Union.
Under GDPR, you possess the following rights:
  • Right to Access: Request details about the personal data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Contest certain types of data processing
  • Right to Withdraw Consent: Retract previously granted permissions at any time
Accessing and Modifying Your Information
To exercise any of these rights, please contact us via email or through your account dashboard if you maintain one with our platform.
Behavioural Tracking and Browser Signals
Currently, our platform does not recognise or respond to Do Not Track (DNT) browser signals. We plan to implement this functionality in future updates to provide enhanced privacy controls.
Protection of Minors
Our platform may feature links to external websites or references to third-party products and services at our discretion. These external platforms operate under their own distinct privacy frameworks, over which we have no authority or control. Consequently, we cannot accept responsibility for their practices, content, or operations. Nevertheless, we remain committed to maintaining our platform's standards and value any concerns or observations you may wish to share regarding these external resources.
External Website Links
We do not knowingly gather personal information from individuals under 16 years of age. If you are under this age threshold, please refrain from submitting any personal details through our platform.
We encourage parents and guardians to actively supervise their children's online activities and help enforce our privacy standards by ensuring minors seek permission before sharing personal information online.
Should you suspect that a minor has provided us with personal information, please notify us immediately so we can remove such data from our systems.
Data Breach Notification
In the unlikely event of a data security incident affecting your personal information, we commit to the following response protocol:
  • Email notification to affected users within 24 hours of breach discovery
  • Platform notification banner within 24 hours of breach discovery
  • Full transparency regarding the nature and extent of the breach
  • Notification to relevant supervisory authorities as required under GDPR
Collection and Usage
We collect email addresses for the following legitimate purposes:
  • Responding to enquiries and service requests
  • Processing transactions and providing order updates
  • Delivering relevant product or service information
  • Sharing updates with subscribers who have expressly consented
Your Communication Preferences
You maintain complete control over email communications from us. Each message includes a straightforward unsubscribe mechanism, typically located at the footer. Alternatively, you may contact us directly to modify your communication preferences, and we will process your request promptly.
  • Using transparent and accurate subject lines and sender information
  • Clearly identifying promotional content where applicable
  • Including our physical business address in communications
  • Honouring opt-out requests immediately
  • Monitoring compliance if third-party email services are employed
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
https://www.pormenor.eu/
works@pormenor.eu